Shipping policy
Thank you for shopping with Protyze. Please read our shipping policy carefully before placing your order.
Order Processing Time All orders are processed within 1–2 business days (Mon–Sat, excluding public holidays). Orders placed after 5:00 PM IST or on Sundays/public holidays will be processed the next business day.
Domestic Shipping (India) We ship across India via Delhivery and Shiprocket.
| Method | Estimated Delivery | Charges |
|---|---|---|
| Standard Delivery | 3–7 business days | As shown at checkout |
| Cash on Delivery (COD) | 3–7 business days | COD handling fee may apply |
COD is available on eligible orders across most pin codes. Availability depends on your location and order value.
Tracking Your Order Once shipped, you'll receive a confirmation email/SMS with a tracking number to monitor your shipment via Delhivery ,Shiprocket,Amazonportals.
Shipping Restrictions
- No P.O. Boxes or APO/FPO addresses
- Certain products may have restrictions based on destination country regulations
- Unserviceable pin codes: our team will contact you with alternatives
Damaged or Lost Shipments Contact us within 48 hours of the expected delivery date at support@protyze.com with your order number and photos/videos (if applicable).
Contact Us support@protyze.com | Mon–Sat, 10:00 AM – 6:00 PM IST